Our Property Management Services

By hiring HRW Realty Corp to professionally manage your residential properties, you will be able to enjoy the benefits of owning a rental property without the hassles.  We are dedicated to finding qualified residents and properly maintaining your investment with minimal cost to you.

 

Our Full-Service Management Commitment to You Includes

  • Property Evaluation and Marketing
  • Resident Screening and Management
  • Property Management
  • Accounting Services

Property Evaluation and Marketing

We evaluate your property location, size and condition to determine the rent rate to quickly rent your property for the maximum possible amount. The evaluation may include recommendations on repairs or maintenance to maximize your rent and the opportunity to attract good residents plus minimize vacancy and liability. Photographs and details of your property can easily be viewed by prospective renters on numerous websites and rental property databases including, but not limited to, the Triangle Multiple Listing Service, www.Realtor.com, www.HRWRealty.com. A sign is placed in the yard and we will arrange all showings on the property by appointment. Our leasing staff responds to rental inquiries and handles showings 7 days a week. 


Resident Screening and Management

All adult residents must provide a detailed application. Our thorough screening process includes confirming income and checking credit, rental and criminal activity history. The lease contract complies with NC laws and includes homeowner’s association regulations where applicable. Lease renewal paperwork is also handled by HRW Realty Corp. Our rent collection policy minimizes the delinquencies. When necessary, our services include legal evictions at the residents’ expense. To maximize resident retention we respond quickly to necessary property maintenance issues. A staff member is on call for actual emergency maintenance 7 days a week.


Property Management

We complete a detailed form when residents move-in and move-out to document the condition of the property. This better allows for residents to be held financially responsible for damages beyond normal wear and tear. At the move-out inspection, repair and maintenance recommendations are also noted to prepare the property for new residents. Routine maintenance and repairs are coordinated as part of our service to you. The expense is deducted from the rent income. An additional nominal fee may be charged for major renovations or projects requiring multiple bids. We maintain relationships with qualified and cost-effective service providers and conduct periodic checks for quality control purposes.  


Accounting Services

A detailed monthly statement, invoice copies and payment are provided to you on the 11th of each month or the following business day if the 11th is on the weekend. A year-end statement is provided for tax purposes. As required by North Carolina law, residents’ security deposits, typically equal to one month’s rent, are held in a trust account until the residents’ lease ends. The trust accounts with your funds and the security deposits are reconciled on a monthly basis. 

 

 

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HRW Realty Corp
5540 McNeely Drive
Suite 204
Raleigh, NC 27612
919 783-1855
Email: team@hrwrealty.com

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Testimonials Page

Thank you Lisa!!! Was a pleasure being in your hands in renting and selling my unit. Thank you very very much for your thorough approach and professionalism. Hope we can do business once again. Martin
Lisa Holmes, You are a GREAT agent, I wish more were like you and I have been doing this job 19+ years and I can’t say that about many agents, but you, you are one of the great! Attentive, care and amazing follow up – can you teach all agents to be like you??? Heather Bradley, Paralegal The Coleman Law Firm, P.A.
I am just finishing a 3 year lease through HRW. It has been a wonderful experience. Over the last years I never had a problem or complaint. Maintenance requests were dealt with in a timely manner and questions were quickly answered. Lisa and Robert Holmes are professional and have been very accommodating in negotiating my departure date. I highly recommend HRW Realty! Cynthia W.
No Issues Here – I moved out of one of their rental units at the end of last year and never had any issues during my lease. I had a couple appliances break but they fixed those with new within a day or two. Pretty sure they contract with the original owners of the individual units for repair costs and whatnot so maybe these other reviews weren’t so lucky with their place’s owners. No idea. My place was close to downtown. I only moved because I got married and moved in with my husband. You can just mail your rent check each month, so no matter where you end up living in the area it’s pretty convenient. I barely went to the office after I initially leased, but when I did I got nothing but help. I usually stuck to email and got responses back that day. I’d definitely recommend HRW Realty! Prior Resident
This company is wonderful! – I rented from HRW last year and was beyond happy with the service and help they provided! When the property I was living in was turned over to another property management company i was so disappointed. I had already thought that the people at HRW were wonderful but after working with another company, I look back and appreciate them even more! They are always prompt in returning your calls and send people out to fix things literally asap, and if they say they're going to send someone tomorrow at 2, trust me, someone will be there tomorrow at 2. They're really great, they bent over backwards for me when I was a new tenant and they didn't even know me yet. I just really cant say enough great things about everyone there. I wish I were in the market to buy a home because they are the first people I would go to. I unfortunately had to move out of the property I was at because the company that took over was so horrible I couldn't stand it any longer and am now renting in an apartment complex. I couldn't go back to HRW to rent again only because the properties they had available were all too big for me at the time when I was looking (I'm single and don't have a lot of stuff, plus I work in the nonprofit/social services field so it's not like I can afford a whole lot more than I need). Anyway, I really can't say enough great things about HRW. I've worked in professional customer service before and I know how difficult it can be at times, but they never make you feel like your inconveniencing them, which really puts you as a tenant at ease. I never dreaded calling them, actually i looked forward to it sometimes because they're so nice I could chat on the phone with the receptionist for a while if she didn't have work to do! Anyone who has any further questions about them feel free to contact me because I really appreciated them and I think it's important to spread the word about a company that's doing a great job. Word of mouth is the best advertising they say! Prior Resident
While looking for land to build, Lisa researched and helped us negotiate the purchase of land in Chatham County. When we were ready to sell our home in Cary, we knew we’d be working with HRW Realty. Again, Lisa’s research was solid and thorough. She supplied a checklist of items that would help us sell our home faster and at the best price. Ever the perfectionist, Lisa took her own pictures, offered amazing advice in staging, recommended outside services and our home never looked better. Lisa was calm, professional and confident in her process at every step. We highly recommend Lisa Holmes and HRW Realty to assist with your real estate needs. Jean and John
It's never easy purchasing a home while still living in another state but Lisa Holmes helped us each step of the way. We wouldn't be in our beautiful home if it wasn't for Lisa. She helped us find the right mortgage lender and was there for us during each step of the process. Our sellers refused to pay for a $7000 repair which was revealed during the inspection and we were ready to walk away from purchasing the home. Lisa's knowledge, experience and negotiating skills in tough situations exceeded our expectations. And here we are in our new home in Wake Forest. Thanks Lisa! Gina and Tim
Thanks for your help. I really appreciate it. I am so happy with all the work you have done for me: i.e. Managing my Townhome, selling my Townhome, and selling my land.  Sheri M.
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